Sertis KMAI: Enhance your Company’s Knowledge Management Cycle with AI

Most enterprises experience productivity and accuracy losses in mission-critical operations—such as customer service, marketing, financial planning, reporting, and compliance—when they lack a system that aggregates, centralizes, and secures the vast amount of data driving these functions.

The larger the enterprise, the more this effect hits the bottom line, and correcting it can lead to P&L improvements.

To address this problem that research shows remains wide-spread across industries, Sertis has developed a Knowledge Management AI (KMAI)—a AI-powered solution designed to turn enterprise documents, reports, presentations, video and audio files, and other data records into an accessible, secure, and intelligent Single Source of Truth. The solution is built with enterprise-grade security, permissions-based access, multilingual support, and seamless integration with your existing systems.

What is Sertis Knowledge Management AI (KMAI)?

KMAI is an enterprise-grade AI assistant that revolutionizes how businesses manage, access, and protect critical knowledge, turning loose and scattered documents and data sources into a unified Single Source of Truth for the enterprise.

By combining AI-powered search, real-time data retrieval, and advanced security protocols, KMAI helps organizations enhance productivity, streamline workflows, and safeguard internal information.

Far ahead of generic AI chatbots, KMAI is designed specifically for enterprises that require multi-modal access, high precision in queries, multi-format output, high compliance, and data security.

Sertis KMAI ensures that company knowledge remains accessible, reliable, protected, consistent, and compliant with the highest industry standards.

How Sertis KMAI Drives Operational Efficiency

KMAI acts as an intelligent digital assistant that deeply knows your organization, streamlining workflows, enhancing research, reporting and analytical capabilities, while delivering measurable productivity gains across enterprises. It eliminates inconsistencies in data, numbers, analytics, data currency, and other factors that plague meetings and destroy productivity at all levels. Key functionalities include:

Decision Support – Analyzes large datasets to provide actionable insights for faster decision-making.
Document Generation – Automates report creation by transforming drafts into near-finalized reports.
Language Translation – Enables real-time translation of inputs and outputs.
Intelligence Analysis – Processes vast amounts of data to extract meaningful business insights.
Multimodal Input Handling – Supports text, images, documents, and other formats for more flexible and intuitive interaction.

Why Choose Sertis KMAI?

As a trusted AI and data solutions provider with a decade of experience, Sertis designed KMAI with security, accuracy, and an enterprise’s current and future needs in mind. Here’s just some of the elements that set it apart:

All-Levels Decision Support – Analyzes large datasets to provide actionable insights for faster decision-making, providing consistency and accuracy in data gathering .
Advanced Tuning to the Enterprise – Tailors the AI model to your industry(s), company-specific terminology, and unique language patterns to ensure maximum accuracy and relevance.
Semantic Search Optimization – Interprets user queries intelligently, delivering precise results based on industry-specific, company-specific, and individual departmental level needs
Compliance Management – Controls employee access and alerts administrators about unauthorized queries.
Multi-Format Support – Processes PDFs, Word documents, spreadsheets, images, and URLs.
Seamless Integration – Connects with existing enterprise applications and messaging platforms.
Multilingual Capabilities – Supports all major languages.
Enterprise-Grade Security – Keeps sensitive data within a secure environment, fully compliant with industry regulations and the highest emerging standards in security
Custom Security Settings – Aligns with corporate governance policies and regulatory requirements.
Secure Data Handling – Uses encryption techniques to safeguard confidential business information, with full end-to-end compliance with PDPA.
Flexible Deployment Options – Available on both private, on-premises LLM infrastructure and public cloud environments to meet diverse enterprise security and scalability needs.

How to Integrate KMAI into Your Operations

Sertis KMAI is designed to work seamlessly across existing backend systems and operational processes. Integration involves:

Infrastructure Deployment – Hosts on either public cloud or company-specific infrastructure for secure operations.
Data Connection – Automatically links structured and unstructured data sources for seamless knowledge access.
Customizable Interface – Deploys through web applications, chatbots, or other business-specific user interfaces.
API Integration – Provides API access for smooth integration with your existing enterprise systems and tools.

Real-World Case Studies: Transforming Business Operations

Banking Sector

A leading Thai bank implemented KMAI to enhance productivity, optimize sales processes, and ensure compliance. The AI-powered system improved efficiency, reduced errors, and increased customer satisfaction scores.

Retail Industry

A major retailer adopted KMAI’s AI chatbot and recommendation system to enhance customer interactions, improve response accuracy, and ensure consistency in internal report generation. This resulted in increased engagement and improved service quality to customers, and significant efficiency improvement in meetings by ensuring reporting draws on consistent, accurate, and timely data sets.

Financial Analysis

KMAI was deployed by another financial services company for real-time market analysis and compliance monitoring, providing organizations with up-to-date insights for strategic decision-making.

The Future of Enterprise Knowledge Management with AI

Unlock the full potential of your enterprise’s deeply distributed knowledge and build a true knowledge management cycle with Sertis KMAI. ,

By combining AI-powered search, enterprise-grade security, and precise data governance, Sertis KMAI ensures that business-critical knowledge remains accessible, accurate, and secure. Organizations can leverage KMAI to boost operational efficiency, streamline workflows, and protect sensitive information—while also driving innovation and maintaining a competitive edge. Improve your bottom line through greater efficiency.

Get in touch today to explore how KMAI can tr